Legal
Privacy Policy
Last updated: September 2026
Who we are
EC Hardware & Electrical Supplies Inc. ("EC", "we", "us") operates ec-hardwareelectrical.com. Our office is at 867 Rizal Street, Dumlog, Talisay City, Cebu, Philippines 6045. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
What we collect
- Enquiry and quotation forms: name, email address, phone number, company or project name and the message you send us.
- Technical data: IP address, browser type and the page you submitted a form from, used solely to prevent abuse and keep the service secure.
We do not use advertising trackers, analytics cookies or third-party social plugins. The only browser storage we use is a single setting that remembers your light or dark theme preference.
Why we process it
- To respond to your enquiry or prepare a quotation (performance of pre-contractual steps).
- To protect the website from spam and abuse (legitimate interest).
- To comply with legal and record-keeping obligations.
Who we share it with
Form submissions are delivered to our sales team by email through a transactional email provider, and hosted on infrastructure providers under contractual confidentiality. We do not sell personal data. We may share data with authorities where required by law.
Retention
Enquiries are kept for as long as needed to serve you and for a reasonable period afterwards for business records, then deleted.
Your rights
Under RA 10173 you have the right to be informed, to access, to object, to erasure or blocking, to damages, to file a complaint, to rectify, and to data portability. To exercise these rights, email [email protected] or call +63 32 326 5145. You may also lodge a complaint with the National Privacy Commission.
Security
All traffic is encrypted with HTTPS. The website enforces a strict Content Security Policy, rate limiting and bot protection on forms, and stores no personal data in the browser.
Changes
We may update this policy from time to time; the date above shows the latest revision.